{"id":1943,"date":"2025-09-15T10:01:37","date_gmt":"2025-09-15T08:01:37","guid":{"rendered":"https:\/\/www.camping-lesalizes.fr\/frequently-asked-questions\/"},"modified":"2025-12-01T10:29:25","modified_gmt":"2025-12-01T09:29:25","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/www.camping-lesalizes.fr\/en\/frequently-asked-questions\/","title":{"rendered":"Frequently asked questions"},"content":{"rendered":"<div class=\"diaporama-header align-full\"><div class=\"gallery\"><figure class=\"gallery__item\"><picture><source srcset=\"https:\/\/www.camping-lesalizes.fr\/wp-content\/uploads\/2025\/10\/foire-aux-questions-420x188.jpg.webp\" media=\"(max-width: 210px)\"><source srcset=\"https:\/\/www.camping-lesalizes.fr\/wp-content\/uploads\/2025\/10\/foire-aux-questions-850x381.jpg.webp\" media=\"(max-width: 420px)\"><source srcset=\"https:\/\/www.camping-lesalizes.fr\/wp-content\/uploads\/2025\/10\/foire-aux-questions-768x344.jpg.webp\" media=\"(max-width: 850px)\"><source srcset=\"https:\/\/www.camping-lesalizes.fr\/wp-content\/uploads\/2025\/10\/foire-aux-questions-1024x459.jpg.webp\" media=\"(max-width: 1024px)\"><source srcset=\"https:\/\/www.camping-lesalizes.fr\/wp-content\/uploads\/2025\/10\/foire-aux-questions.jpg.webp\" media=\"(min-width: 1025px)\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.camping-lesalizes.fr\/wp-content\/uploads\/2025\/10\/foire-aux-questions-420x188.jpg.webp\" width=\"420\" height=\"210\" alt=\"\" title=\"\"><\/picture><\/figure><\/div><div class=\"diaporama-header__inner\"><div class=\"group note\">\n<a href=\"https:\/\/www.camping-lesalizes.fr\/en\/opinions\/\" class=\"avis-resume\"><span class=\"h1\">8.80\/10<\/span> <span class=\"compteur\">474 notice<\/span><\/a>\n<\/div><\/div><\/div><div class=\"group has-deco-before\"><figure class=\"deco bas mini before hide-mob\"><picture><source srcset=\"https:\/\/www.camping-lesalizes.fr\/wp-content\/uploads\/2025\/09\/illu-ananas-valise-420x420.webp\" media=\"(max-width: 210px)\"><source srcset=\"https:\/\/www.camping-lesalizes.fr\/wp-content\/uploads\/2025\/09\/illu-ananas-valise.webp\" media=\"(max-width: 420px)\"><source srcset=\"https:\/\/www.camping-lesalizes.fr\/wp-content\/uploads\/2025\/09\/illu-ananas-valise.webp\" media=\"(max-width: 850px)\"><source srcset=\"https:\/\/www.camping-lesalizes.fr\/wp-content\/uploads\/2025\/09\/illu-ananas-valise.webp\" media=\"(max-width: 1024px)\"><source srcset=\"https:\/\/www.camping-lesalizes.fr\/wp-content\/uploads\/2025\/09\/illu-ananas-valise.webp\" media=\"(min-width: 1025px)\"><img decoding=\"async\" src=\"https:\/\/www.camping-lesalizes.fr\/wp-content\/uploads\/2025\/09\/illu-ananas-valise-420x420.webp\" width=\"420\" height=\"210\" loading=\"lazy\" alt=\"\" title=\"\"><\/picture><\/figure><h1 style=\"text-align: center;color: var(--orange);\">Frequently asked questions<\/h1><\/div>\r\n    <section class=\"faq\">\r\n      \r\n\t    <div class=\"faq__searchbar\">\r\n            <input type=\"text\" autocomplete=\"off\" placeholder=\"Search for a question...\" id=\"searchBar\">\r\n            <span class=\"faq__searchbar__reset\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\"><path d=\"M256 512A256 256 0 1 0 256 0a256 256 0 1 0 0 512zM175 175c9.4-9.4 24.6-9.4 33.9 0l47 47 47-47c9.4-9.4 24.6-9.4 33.9 0s9.4 24.6 0 33.9l-47 47 47 47c9.4 9.4 9.4 24.6 0 33.9s-24.6 9.4-33.9 0l-47-47-47 47c-9.4 9.4-24.6 9.4-33.9 0s-9.4-24.6 0-33.9l47-47-47-47c-9.4-9.4-9.4-24.6 0-33.9z\"\/><\/svg><\/span>\r\n        <\/div>\r\n\r\n        <div class=\"faq__filtres\">\r\n            <div class=\"faq__filtres__item\">\r\n                <input type=\"radio\" id=\"tout\" name=\"filtres-faq\" checked\/>\r\n                <label for=\"tout\">All<\/label>\r\n            <\/div>\r\n\r\n             \r\n                <div class=\"faq__filtres__item\">\r\n                    <input type=\"radio\" id=\"about-the-campsite\" name=\"filtres-faq\"\/>\r\n                    <label for=\"about-the-campsite\">About the campsite<\/label>\r\n                <\/div>\r\n             \r\n                <div class=\"faq__filtres__item\">\r\n                    <input type=\"radio\" id=\"about-booking\" name=\"filtres-faq\"\/>\r\n                    <label for=\"about-booking\">About booking<\/label>\r\n                <\/div>\r\n             \r\n                <div class=\"faq__filtres__item\">\r\n                    <input type=\"radio\" id=\"about-the-stay\" name=\"filtres-faq\"\/>\r\n                    <label for=\"about-the-stay\">About the stay<\/label>\r\n                <\/div>\r\n                    <\/div>\r\n\r\n        \r\n\r\n                <div class=\"faq__item\" data-cat=\"about-the-campsite\" data-track=\"question-when-is-the-campsite-open\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>When is the campsite open?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p>The campsite is open from April 4 to September 19, 2026 for mobile homes and services, while pitches are only accessible in summer.<\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"about-the-campsite\" data-track=\"question-does-the-campsite-have-charging-points-for-electric-vehicles\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>Does the campsite have charging points for electric vehicles?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p>No. However, here are a number of recharging points near our campsite: <\/p>\n<ul>\n<li>Izivia terminal (Avenue de la r\u00e9sistance 22300 Lannion)<\/li>\n<li>Qovoltis charging station (6 rue Jean Jacques Audubon)<\/li>\n<li>West charge station (5 rue Louis de Broglie)<\/li>\n<\/ul>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"about-booking\" data-track=\"question-how-do-i-pay-for-my-reservation\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>How do I pay for my reservation?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p>You must pay a deposit of 25% of the price, plus any insurance and booking fees, in a single payment at the time of booking. The balance must be paid in full <strong data-start=\"294\" data-end=\"326\">30 days before your arrival<\/strong> at the campsite (for mobile-home bookings). If your reservation is made less than 30 days before the start of your stay, <strong data-start=\"459\" data-end=\"531\">the full amount will be required in a single payment at the time of booking<\/strong>.  <\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"about-booking\" data-track=\"question-if-i-have-paid-by-credit-card-on-your-website-will-the-balance-be-deducted-automatically-30-days-before-my-arrival\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>If I have paid by credit card on your website, will the balance be deducted automatically 30 days before my arrival?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p>For bookings made on our website, an automatic message will be sent to you by e-mail <strong data-start=\"204\" data-end=\"236\">40 days before your arrival<\/strong> via the booking system, with a link to pay the balance. Payment <strong data-start=\"317\" data-end=\"354\">is not deducted automatically<\/strong>: you will need to use this link to pay the balance by credit card. <\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"about-booking\" data-track=\"question-how-does-payment-in-instalments-with-floa-bank-work\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>How does payment in instalments with FLOA Bank work?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p>Simply <strong data-start=\"104\" data-end=\"166\">select the Floa payment method &#8211; payment in 4 instalments<\/strong> &#8211; when booking. The total amount of your stay, <strong data-start=\"227\" data-end=\"256\">plus a 2.48% charge<\/strong>, will be divided into 4 instalments. The first instalment must be paid <strong data-start=\"320\" data-end=\"349\" data-is-only-node=\"\">on the day of booking<\/strong>, and subsequent instalments will be <strong data-start=\"375\" data-end=\"404\">debited automatically<\/strong>. This payment method is available <strong data-start=\"443\" data-end=\"487\">up to 2 days before the start of your stay<\/strong>.   <\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"about-booking\" data-track=\"question-do-you-accept-vacaf-vouchers-and-how-do-i-use-them-when-booking\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>Do you accept VACAF vouchers and how do I use them when booking?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p>We accept <strong data-start=\"105\" data-end=\"119\">VACAF vouchers<\/strong>. All you need to do is <strong data-start=\"139\" data-end=\"175\">book in the name of the beneficiary<\/strong>, and enter the <strong data-start=\"194\" data-end=\"218\">beneficiary&#8217;s number<\/strong> in the comments space after registering all participants. The aid <strong data-start=\"301\" data-end=\"341\">will not be calculated automatically<\/strong>: when you confirm your booking, after paying a <strong data-start=\"414\" data-end=\"450\">deposit of 25% of the total amount<\/strong>, we will provide you with <strong data-start=\"476\" data-end=\"502\">details of the VACAF aid<\/strong> and the <strong data-start=\"509\" data-end=\"529\">amount of the balance<\/strong> to be paid, after deduction of the aid.  <\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"about-booking\" data-track=\"question-how-much-are-the-application-fees\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>How much are the application fees?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p>A <strong data-start=\"75\" data-end=\"95\">processing fee<\/strong> of <strong data-start=\"128\" data-end=\"136\">\u20ac21<\/strong> is payable.<\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"about-booking\" data-track=\"question-can-i-put-an-option-on-a-stay\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>Can I put an option on a stay?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p data-start=\"86\" data-end=\"325\">If you call the campsite or our reservation center, you can <strong data-start=\"159\" data-end=\"193\">place an option on a stay<\/strong>, valid for <strong data-start=\"203\" data-end=\"214\">7 days<\/strong>.<br data-start=\"215\" data-end=\"218\">After 7 days, if you have not confirmed your reservation, the accommodation will no longer be reserved for you. <strong data-start=\"327\" data-end=\"342\">Please note:<\/strong> for stays with a departure date of less than <strong data-start=\"398\" data-end=\"410\">21 days<\/strong>, it is not possible to place an option, and the <strong data-start=\"460\" data-end=\"487\">total amount of the stay<\/strong> will be required at the time of booking.<\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"about-booking\" data-track=\"question-what-are-the-conditions-for-cancelling-my-stay\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>What are the conditions for cancelling my stay?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p>In the event of<strong data-start=\"95\" data-end=\"161\">cancellation, interruption of stay or postponement of arrival<\/strong>, whatever the cause (illness, accident or unforeseen event), the tenant remains <strong data-start=\"251\" data-end=\"298\">liable for payment of the balance of the reservation<\/strong>. No refund will be made. <\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"about-booking\" data-track=\"question-do-you-accept-vacation-vouchers\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>Do you accept vacation vouchers?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p data-start=\"86\" data-end=\"133\">We accept <strong data-start=\"105\" data-end=\"130\">Ch\u00e8ques-Vacances ANCV<\/strong>.<\/p>\n<ul data-start=\"134\" data-end=\"412\">\n<li data-start=\"134\" data-end=\"287\">\n<p data-start=\"136\" data-end=\"287\"><strong data-start=\"145\" data-end=\"163\">Paper cheques<\/strong> should be sent by post to<br data-start=\"221\" data-end=\"224\"><strong data-start=\"226\" data-end=\"284\">SARL Benodet Plein Air, rue Champollion, 22300 Lannion<\/strong>.<\/p>\n<\/li>\n<li data-start=\"289\" data-end=\"412\">\n<p data-start=\"291\" data-end=\"412\">We <strong data-start=\"301\" data-end=\"346\">recommend Connect vacation vouchers<\/strong>, which are digital, more secure, environmentally friendly and postage-free.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"414\" data-end=\"752\"><strong data-start=\"414\" data-end=\"495\">How can you convert your paper vacation vouchers into Connect vacation vouchers?<\/strong><br data-start=\"495\" data-end=\"498\">Click here: https: <a class=\"decorated-link\" href=\"https:\/\/cheque-vacances-connect.com\/collaborateur\/aide\/echanges-cheque-vacances-classic-vers-cheque-vacances-connect\/\" target=\"_blank\" rel=\"noopener\" data-start=\"512\" data-end=\"750\">\/\/cheque-vacances-connect.com\/collaborateur\/aide\/echanges-cheque-vacances-classic-vers-cheque-vacances-connect\/<\/a><\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"about-booking\" data-track=\"question-can-i-pay-for-my-holiday-with-connect-vacation-vouchers\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>Can I pay for my holiday with Connect vacation vouchers?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p data-start=\"86\" data-end=\"294\">This <strong data-start=\"115\" data-end=\"136\">online<\/strong> payment option allows you to pay <strong data-start=\"162\" data-end=\"197\">easily and securely<\/strong>. <strong data-start=\"205\" data-end=\"233\">Connect vacation vouchers<\/strong> allow you to pay <strong data-start=\"254\" data-end=\"273\" data-is-only-node=\"\">to the nearest cent<\/strong>, at <strong data-start=\"277\" data-end=\"291\">a distance<\/strong>. <strong data-start=\"296\" data-end=\"308\">Tip:<\/strong> order your <strong data-start=\"365\" data-end=\"376\">Connect<\/strong> vacation vouchers now from your CSE. That way, you won&#8217;t have to convert your paper cheques to Connect format later on.  <\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"about-booking\" data-track=\"question-is-it-possible-to-get-a-map-of-the-campsite\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>Is it possible to get a map of the campsite?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p>A <strong data-start=\"74\" data-end=\"93\">map of the campsite<\/strong> is available on our website, in the <strong data-start=\"146\" data-end=\"167\">&#8220;Downloads&#8221;<\/strong> section at the bottom of the page.<\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"about-booking\" data-track=\"question-can-i-choose-my-pitch-if-i-already-know-the-campsite\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>Can I choose my pitch if I already know the campsite?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p>Yes, you can <strong data-start=\"103\" data-end=\"145\">choose your pitch number<\/strong> from the map available on our website. Then select the <strong data-start=\"224\" data-end=\"261\">&#8220;Choice of pitch number&#8221;<\/strong> option (please specify in the comments), <strong data-start=\"290\" data-end=\"327\" data-is-only-node=\"\">subject to availability<\/strong>, for a cost of <strong data-start=\"345\" data-end=\"353\">\u20ac40<\/strong>. <\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"about-booking\" data-track=\"question-can-i-book-two-mobile-homes-side-by-side\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>Can I book two mobile homes side by side?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p data-start=\"86\" data-end=\"434\">By choosing the <strong data-start=\"110\" data-end=\"147\">&#8220;Choice of pitch number&#8221;<\/strong> option (to be specified in the comments) at a cost of <strong data-start=\"192\" data-end=\"216\">\u20ac40 per accommodation<\/strong>, you can indicate the accommodation numbers corresponding to the types reserved, as they appear on the campsite map. This guarantees that you will <strong data-start=\"379\" data-end=\"431\" data-is-only-node=\"\">reserve the pitch numbers you require<\/strong>. <\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"about-booking\" data-track=\"question-can-i-change-my-reservation\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>Can I change my reservation?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p>Yes, <strong data-start=\"91\" data-end=\"128\">subject to availability<\/strong> and <strong data-start=\"132\" data-end=\"175\">up to one month before the arrival date<\/strong>. A <strong data-start=\"183\" data-end=\"208\" data-is-only-node=\"\">modification fee<\/strong> will be applied to the stay. Last-minute date changes are <strong data-start=\"284\" data-end=\"309\">not possible<\/strong>.  <\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"about-booking\" data-track=\"question-what-is-participation-aux-ordures-menageres-and-how-much-does-it-cost\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>What is &#8220;Participation aux Ordures M\u00e9nag\u00e8res&#8221; and how much does it cost?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p>The campsite is subject to <strong data-start=\"114\" data-end=\"149\">waste treatment charges<\/strong> and participates in the <strong data-start=\"166\" data-end=\"199\">Plan Camping Durable Bretagne<\/strong>. This contribution, amounting to <strong data-start=\"240\" data-end=\"275\" data-is-only-node=\"\">\u20ac0.55 per day per person<\/strong>, is payable by <strong data-start=\"290\" data-end=\"312\">all occupants<\/strong> and reflects the cost of these obligations. <\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"about-booking\" data-track=\"question-how-many-people-can-stay-on-a-single-pitch\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>How many people can stay on a single pitch?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p>The <strong data-start=\"74\" data-end=\"95\">maximum capacity of<\/strong> a pitch is <strong data-start=\"120\" data-end=\"135\">6 people<\/strong>, <strong data-start=\"137\" data-end=\"154\">including babies<\/strong>.<\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"about-booking\" data-track=\"question-how-many-people-are-allowed-to-stay-in-the-same-rental\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>How many people are allowed to stay in the same rental?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p>Each <strong data-start=\"78\" data-end=\"93\">accommodation<\/strong> has a <strong data-start=\"108\" data-end=\"129\">maximum capacity<\/strong>, <strong data-start=\"131\" data-end=\"148\">including babies<\/strong>.<\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"about-the-stay\" data-track=\"question-do-i-have-to-clean-up-when-i-leave\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>Do I have to clean up when I leave?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p data-start=\"86\" data-end=\"211\">You are responsible for <strong data-start=\"89\" data-end=\"114\">cleaning your rental<\/strong>.<br data-start=\"134\" data-end=\"137\">You can subscribe to our <strong data-start=\"167\" data-end=\"185\">cleaning package<\/strong> when you make your reservation. <strong data-start=\"213\" data-end=\"228\">Please note:<\/strong> this package does <strong data-start=\"240\" data-end=\"285\">not include tidying up or washing up<\/strong>, which must be done on departure.<br data-start=\"329\" data-end=\"332\">You must also <strong data-start=\"353\" data-end=\"385\">take out your household garbage<\/strong>. The <strong data-start=\"392\" data-end=\"412\">welcome booklet<\/strong> details the complete check-out procedure. <\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"about-the-stay\" data-track=\"question-what-are-the-arrival-and-departure-times-for-rentals\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>What are the arrival and departure times for rentals?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p data-start=\"88\" data-end=\"145\"><strong data-start=\"92\" data-end=\"105\">Rentals<\/strong> are available from <strong data-start=\"135\" data-end=\"142\">4pm<\/strong>. <strong data-start=\"152\" data-end=\"163\">Departures<\/strong> must be made <strong data-start=\"184\" data-end=\"197\">before 10am<\/strong>. <strong data-start=\"207\" data-end=\"223\">Pitches<\/strong> are available from <strong data-start=\"253\" data-end=\"262\">3.30pm<\/strong> (reception opening time) and must be <strong data-start=\"312\" data-end=\"334\">vacated by midday<\/strong>.  <\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"about-the-stay\" data-track=\"question-what-should-i-do-if-i-arrive-at-the-campsite-after-reception-has-closed\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>What should I do if I arrive at the campsite after reception has closed?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p>An <strong data-start=\"90\" data-end=\"115\">envelope with your name on<\/strong> it awaits you at the <strong data-start=\"133\" data-end=\"155\">reception door<\/strong>, containing your <strong data-start=\"170\" data-end=\"194\">gate badge<\/strong> and a <strong data-start=\"201\" data-end=\"220\">map of the campsite<\/strong> (with the location of your mobile home indicated). The mobile home is <strong data-start=\"291\" data-end=\"317\">opened on arrival<\/strong>, and you&#8217;ll need to come by the <strong data-start=\"341\" data-end=\"363\">next morning<\/strong> to collect the <strong data-start=\"382\" data-end=\"406\">key<\/strong> and pay the <strong data-start=\"420\" data-end=\"431\">deposit<\/strong>. <\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"about-the-stay\" data-track=\"question-can-my-pet-come-with-me\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>Can my pet come with me?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p data-start=\"86\" data-end=\"173\">We <strong data-start=\"91\" data-end=\"116\">accept pets<\/strong> for a <strong data-start=\"130\" data-end=\"170\">daily fee of \u20ac5 per animal<\/strong>.<\/p>\n<ul data-start=\"175\" data-end=\"579\">\n<li data-start=\"175\" data-end=\"243\">\n<p data-start=\"177\" data-end=\"243\"><strong data-start=\"181\" data-end=\"225\">First and second category dogs<\/strong> are prohibited.<\/p>\n<\/li>\n<li data-start=\"244\" data-end=\"370\">\n<p data-start=\"246\" data-end=\"370\">Pets must be <strong data-start=\"271\" data-end=\"290\">kept on a leash<\/strong>, and <strong data-start=\"300\" data-end=\"333\">up-to-date vaccination records<\/strong> may be requested at any time.<\/p>\n<\/li>\n<li data-start=\"371\" data-end=\"465\">\n<p data-start=\"373\" data-end=\"465\">Pets <strong data-start=\"385\" data-end=\"422\">may not be left alone<\/strong> in the accommodation during your stay.<\/p>\n<\/li>\n<li data-start=\"466\" data-end=\"579\">\n<p data-start=\"468\" data-end=\"579\"><strong data-start=\"468\" data-end=\"511\">Limit per accommodation or pitch:<\/strong> 2 animals maximum, with a <strong data-start=\"545\" data-end=\"576\">maximum<\/strong> weight of <strong data-start=\"545\" data-end=\"576\">25 kg per animal<\/strong>.<\/p>\n<\/li>\n<\/ul>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"about-the-stay\" data-track=\"question-when-are-the-toboggans-open\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>When are the toboggans open?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p data-start=\"88\" data-end=\"112\"><strong data-start=\"88\" data-end=\"108\">Large slides<\/strong>:<\/p>\n<ul>\n<li data-start=\"117\" data-end=\"210\"><strong data-start=\"120\" data-end=\"140\">April 5 to May 4<\/strong>, <strong data-start=\"142\" data-end=\"154\">May 8-10<\/strong>, <strong data-start=\"156\" data-end=\"178\">May 28 to June 1<\/strong>, <strong data-start=\"180\" data-end=\"192\">June 7-9<\/strong>: <strong data-start=\"195\" data-end=\"208\">3pm &#8211; 7pm<\/strong><\/li>\n<li data-start=\"117\" data-end=\"210\"><strong data-start=\"218\" data-end=\"242\">July 5 to August 30<\/strong>: <strong data-start=\"245\" data-end=\"262\">2:30 pm &#8211; 7:30 pm<\/strong><\/li>\n<\/ul>\n<p data-start=\"215\" data-end=\"264\"><strong data-start=\"268\" data-end=\"292\">Lower slides<\/strong>:<\/p>\n<ul>\n<li><strong data-start=\"298\" data-end=\"320\">April 5 to August 30<\/strong>, <strong data-start=\"322\" data-end=\"335\">10 am &#8211; 7 pm<\/strong> (closes at <strong data-start=\"349\" data-end=\"358\">7:30 pm<\/strong> July\/August)<\/li>\n<\/ul>\n<p><strong data-start=\"381\" data-end=\"410\">Heated indoor pool<\/strong>: daily, <strong data-start=\"429\" data-end=\"442\">10am &#8211; 7pm<\/strong><\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"about-the-stay\" data-track=\"question-the-spacebowl-slide-is-reserved-for-people-over-12-m-tall-can-i-accompany-a-smaller-child\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>The &#8220;SpaceBowl&#8221; slide is reserved for people over 1.2 m tall. Can I accompany a smaller child? <\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p>No, for safety reasons, this slide <strong data-start=\"103\" data-end=\"153\">may only be used by one person at a time<\/strong>. Even if accompanied by parents, <strong data-start=\"226\" data-end=\"301\">children under the required height will not be allowed access<\/strong>. <\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"about-the-stay\" data-track=\"question-are-swimming-shorts-allowed\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>Are swimming shorts allowed?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p data-start=\"58\" data-end=\"378\">In <strong data-start=\"67\" data-end=\"79\">swimming pools<\/strong>, <strong data-start=\"84\" data-end=\"108\">swim trunks<\/strong> and <strong data-start=\"115\" data-end=\"127\">wristbands<\/strong> must <strong data-start=\"84\" data-end=\"108\">be worn<\/strong>. For the sake of<strong data-start=\"157\" data-end=\"183\">hygiene and safety<\/strong>, long garments, shorts, boxer shorts, overalls, skirts, Bermuda shorts, full-coverage swimsuits and anti-UV T-shirts (except for children under 8) are prohibited. <strong data-start=\"384\" data-end=\"411\">Babies and young children<\/strong> must wear <strong data-start=\"447\" data-end=\"496\">diapers specially designed for swimming<\/strong>, to comply with hygiene standards.  <\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"about-the-stay\" data-track=\"question-can-i-access-the-water-park-by-paying-for-a-day\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>Can I access the water park by paying for a day?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p>No, for<strong data-start=\"95\" data-end=\"108\">insurance<\/strong> reasons, the water park is <strong data-start=\"132\" data-end=\"183\">reserved for people staying at the campsite<\/strong>, whether on a pitch or in a mobile home.<\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"about-the-stay\" data-track=\"question-are-babies-included-in-the-accommodations-maximum-capacity\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>Are babies included in the accommodation&#8217;s maximum capacity?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p>Yes, <strong data-start=\"76\" data-end=\"101\">babies are included<\/strong> in the accommodation capacity. The <strong data-start=\"150\" data-end=\"189\">maximum number of people indicated<\/strong> for each rental must not be exceeded, for <strong data-start=\"257\" data-end=\"284\">safety and insurance<\/strong> reasons. <\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"about-the-stay\" data-track=\"question-is-tv-included-in-all-accommodations\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>Is TV included in all accommodations?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p data-start=\"86\" data-end=\"237\">No, <strong data-start=\"91\" data-end=\"155\">not all accommodations include a television<\/strong>. Only <strong data-start=\"179\" data-end=\"190\">Presta+<\/strong> and <strong data-start=\"194\" data-end=\"204\">Exotic<\/strong> mobile homes are equipped with a television. For other types, it is possible to <strong data-start=\"286\" data-end=\"310\">rent a television<\/strong> for <strong data-start=\"316\" data-end=\"335\">\u20ac35 per week<\/strong>.  <\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"about-the-stay\" data-track=\"question-can-i-bring-my-own-television-into-the-mobile-home\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>Can I bring my own television into the mobile home?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p>If a <strong data-start=\"77\" data-end=\"109\">TV is not included<\/strong> in your rental, you can <strong data-start=\"143\" data-end=\"171\">bring your own<\/strong>. Depending on the type of TV and the connection cables used, we <strong data-start=\"243\" data-end=\"293\">cannot guarantee that it will work properly<\/strong>. <\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"about-the-stay\" data-track=\"question-can-i-park-a-second-vehicle-near-my-mobile-home\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>Can I park a second vehicle near my mobile home?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p><strong data-start=\"90\" data-end=\"122\">Only one parking space<\/strong> is provided per accommodation. <strong data-start=\"151\" data-end=\"184\">No additional vehicles<\/strong> are allowed on the pitch. Only <strong data-start=\"232\" data-end=\"270\" data-is-only-node=\"\">rentals for 9 people or more<\/strong> have a <strong data-start=\"287\" data-end=\"322\">second parking space<\/strong> per accommodation. <\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"about-the-stay\" data-track=\"question-are-visitors-allowed\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>Are visitors allowed?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p><strong data-start=\"90\" data-end=\"115\">Daily visitors<\/strong> are allowed at a cost <strong data-start=\"134\" data-end=\"159\">of \u20ac3 per day<\/strong> and must <strong data-start=\"187\" data-end=\"218\">report to reception<\/strong>.<br data-start=\"219\" data-end=\"222\">For insurance reasons, they do <strong data-start=\"256\" data-end=\"298\">not have access to the aquatic areas<\/strong>.<\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"about-the-stay\" data-track=\"question-can-people-from-outside-the-campsite-eat-at-the-restaurant\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>Can people from outside the campsite eat at the restaurant?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p>Guests <strong data-start=\"100\" data-end=\"126\">not staying at the campsite<\/strong> can <strong data-start=\"144\" data-end=\"157\">eat<\/strong> on site, and their children can enjoy the children&#8217;s <strong data-start=\"207\" data-end=\"229\">playground<\/strong>. However, for<strong data-start=\"276\" data-end=\"289\">insurance<\/strong> reasons, visitors <strong data-start=\"305\" data-end=\"341\">not staying at the campsite<\/strong> do not have access to the<strong data-start=\"362\" data-end=\"382\">aquatic area<\/strong>. <\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"about-the-stay\" data-track=\"question-can-i-recharge-my-electric-vehicle-using-the-socket-in-my-mobile-home\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>Can I recharge my electric vehicle using the socket in my mobile home?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p data-start=\"86\" data-end=\"326\">Following several serious accidents involving the <strong data-start=\"131\" data-end=\"177\">illegal recharging of electric vehicles<\/strong> at campsite sockets, we would like to remind you that our accommodation <strong data-start=\"246\" data-end=\"269\">is not suitable<\/strong> for recharging electric or hybrid vehicles.<\/p>\n<p data-start=\"328\" data-end=\"351\">This practice can :<\/p>\n<ul data-start=\"352\" data-end=\"542\">\n<li data-start=\"352\" data-end=\"382\">\n<p data-start=\"354\" data-end=\"382\">Damage your vehicle,<\/p>\n<\/li>\n<li data-start=\"383\" data-end=\"474\">\n<p data-start=\"385\" data-end=\"474\">Cause serious accidents in the mobile home (explosion, fire, short-circuit),<\/p>\n<\/li>\n<li data-start=\"475\" data-end=\"542\">\n<p data-start=\"477\" data-end=\"542\">Cause major damage to the campsite&#8217;s electrical system.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"544\" data-end=\"714\">Our <strong data-start=\"548\" data-end=\"588\">insurance policies do not cover any damage<\/strong> related to vehicle recharging. <strong data-start=\"626\" data-end=\"650\">All claims<\/strong> will be <strong data-start=\"663\" data-end=\"699\">borne exclusively by the<\/strong> vehicle <strong data-start=\"663\" data-end=\"699\">owner<\/strong>. For your safety, it is <strong data-start=\"744\" data-end=\"769\">strictly forbidden<\/strong> to recharge the battery of an electric or hybrid vehicle by plugging it into an accommodation socket. In the event of an offence, a charge <strong data-start=\"904\" data-end=\"924\">of \u20ac100<\/strong> will be made to your credit card.   <\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"about-the-stay\" data-track=\"question-is-it-possible-to-put-a-crib-in-the-bedroom-with-the-double-bed\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>Is it possible to put a crib in the bedroom with the double bed?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p>It is possible to install a <strong data-start=\"117\" data-end=\"129\">cot<\/strong> in the master bedroom of certain mobile homes, such as the <strong data-start=\"196\" data-end=\"239\">Presta+ 30 m\u00b2 4\/6 persons, 2 bedrooms<\/strong>. For more information or to book, <strong data-start=\"289\" data-end=\"321\" data-is-only-node=\"\">please contact reception<\/strong>. <\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"about-the-stay\" data-track=\"question-someone-would-like-to-join-us-and-spend-3-days-with-us-is-this-possible\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>Someone would like to join us and spend 3 days with us. Is this possible?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p>Within the <strong data-start=\"107\" data-end=\"140\">capacity of your accommodation<\/strong>, this is possible. Any additional person must be <strong data-start=\"203\" data-end=\"227\">declared at reception<\/strong> in order to pay the <strong data-start=\"246\" data-end=\"264\" data-is-only-node=\"\">tourist tax<\/strong> and the <strong data-start=\"271\" data-end=\"310\">contribution to household waste<\/strong>. <\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"about-the-stay\" data-track=\"question-why-can-a-group-booking-with-minors-be-refused\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>Why can a group booking with minors be refused?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p data-start=\"86\" data-end=\"157\">The rule concerning <strong data-start=\"110\" data-end=\"137\">reservations for minors<\/strong> is as follows: any minor <strong data-start=\"172\" data-end=\"235\">presenting his or her identity card at the reception desk during check-in<\/strong> will be <strong data-start=\"242\" data-end=\"252\">refused<\/strong> entry if not <strong data-start=\"268\" data-end=\"327\">accompanied by his or her parents for the entire stay<\/strong>. Even with <strong data-start=\"348\" data-end=\"374\" data-is-only-node=\"\">parental authorization<\/strong>, this <strong data-start=\"381\" data-end=\"404\">is not sufficient<\/strong> according to campsite regulations, and the minor will be refused entry. <\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"about-the-stay\" data-track=\"question-is-wifi-available-on-the-campsite\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>Is wifi available on the campsite?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p>Yes, there is <strong data-start=\"79\" data-end=\"99\">a charge for Wi-Fi<\/strong>: <strong data-start=\"102\" data-end=\"122\">\u20ac11 per week<\/strong> for one device, or <strong data-start=\"144\" data-end=\"164\">\u20ac30 per week<\/strong> for all devices in the mobile home.<\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"about-the-stay\" data-track=\"question-is-there-a-deposit-to-be-paid-for-the-stay\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>Is there a deposit to be paid for the stay?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p data-start=\"71\" data-end=\"194\">Yes, a <strong data-start=\"80\" data-end=\"91\">deposit<\/strong> is required: <strong data-start=\"107\" data-end=\"158\">\u20ac300 by bank transfer for a mobile home<\/strong> and <strong data-start=\"162\" data-end=\"191\">\u20ac100 for a pitch<\/strong>.<\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n    <\/section>\r\n\r\n","protected":false},"excerpt":{"rendered":"<p>Frequently asked questions<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"open","template":"","meta":{"_acf_changed":false,"footnotes":""},"acf":[],"_links":{"self":[{"href":"https:\/\/www.camping-lesalizes.fr\/en\/wp-json\/wp\/v2\/pages\/1943"}],"collection":[{"href":"https:\/\/www.camping-lesalizes.fr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.camping-lesalizes.fr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.camping-lesalizes.fr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.camping-lesalizes.fr\/en\/wp-json\/wp\/v2\/comments?post=1943"}],"version-history":[{"count":1,"href":"https:\/\/www.camping-lesalizes.fr\/en\/wp-json\/wp\/v2\/pages\/1943\/revisions"}],"predecessor-version":[{"id":1944,"href":"https:\/\/www.camping-lesalizes.fr\/en\/wp-json\/wp\/v2\/pages\/1943\/revisions\/1944"}],"wp:attachment":[{"href":"https:\/\/www.camping-lesalizes.fr\/en\/wp-json\/wp\/v2\/media?parent=1943"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}