Frequently asked questions

The campsite is open from April 4 to September 19, 2026 for mobile homes and services, while pitches are only accessible in summer.

No. However, here are a number of recharging points near our campsite:

• Izivia terminal (Avenue de la résistance 22300 Lannion)
• Qovoltis charging station (6 rue Jean Jacques Audubon)
• West charge station (5 rue Louis de Broglie)

You must pay a deposit of 25% of the price, plus any insurance and booking fees, in a single payment at the time of booking. The balance must be paid in full 30 days before your arrival at the campsite (for mobile-home bookings). If your reservation is made less than 30 days before the start of your stay, the full amount will be required in a single payment at the time of booking.

For bookings made on our website, an automatic message will be sent to you by e-mail 40 days before your arrival via the booking system, with a link to pay the balance. Payment is not deducted automatically: you will need to use this link to pay the balance by credit card.

Simply select the Floa payment method – payment in 4 instalments – when booking. The total amount of your stay, plus a 2.48% charge, will be divided into 4 instalments. The first instalment must be paid on the day of booking, and subsequent instalments will be debited automatically. This payment method is available up to 2 days before the start of your stay.

We accept VACAF vouchers. All you need to do is book in the name of the beneficiary, and enter the beneficiary’s number in the comments space after registering all participants. The aid will not be calculated automatically: when you confirm your booking, after paying a deposit of 25% of the total amount, we will provide you with details of the VACAF aid and the amount of the balance to be paid, after deduction of the aid.

A processing fee of €21 is payable.

If you call the campsite or our reservation center, you can place an option on a stay, valid for 7 days.
After 7 days, if you have not confirmed your reservation, the accommodation will no longer be reserved for you. Please note: for stays with a departure date of less than 21 days, it is not possible to place an option, and the total amount of the stay will be required at the time of booking.

In the event ofcancellation, interruption of stay or postponement of arrival, whatever the cause (illness, accident or unforeseen event), the tenant remains liable for payment of the balance of the reservation. No refund will be made.

We accept Chèques-Vacances ANCV.

• Paper cheques should be sent by post to
  SARL Benodet Plein Air, rue Champollion, 22300 Lannion.

• We recommend Connect vacation vouchers, which are digital, more secure, environmentally friendly and postage-free.

How can you convert your paper vacation vouchers into Connect vacation vouchers?
Click here: https: //cheque-vacances-connect.com/collaborateur/aide/echanges-cheque-vacances-classic-vers-cheque-vacances-connect/

This online payment option allows you to pay easily and securely. Connect vacation vouchers allow you to pay to the nearest cent, at a distance. Tip: order your Connect vacation vouchers now from your CSE. That way, you won’t have to convert your paper cheques to Connect format later on.

A map of the campsite is available on our website, in the “Downloads” section at the bottom of the page.

Yes, you can choose your pitch number from the map available on our website. Then select the “Choice of pitch number” option (please specify in the comments), subject to availability, for a cost of €40.

By choosing the “Choice of pitch number” option (to be specified in the comments) at a cost of €40 per accommodation, you can indicate the accommodation numbers corresponding to the types reserved, as they appear on the campsite map. This guarantees that you will reserve the pitch numbers you require.

Yes, subject to availability and up to one month before the arrival date. A modification fee will be applied to the stay. Last-minute date changes are not possible.

The campsite is subject to waste treatment charges and participates in the Plan Camping Durable Bretagne. This contribution, amounting to €0.55 per day per person, is payable by all occupants and reflects the cost of these obligations.

The maximum capacity of a pitch is 6 people, including babies.

Each accommodation has a maximum capacity, including babies.

You are responsible for cleaning your rental.
You can subscribe to our cleaning package when you make your reservation. Please note: this package does not include tidying up or washing up, which must be done on departure.
You must also take out your household garbage. The welcome booklet details the complete check-out procedure.

Rentals are available from 4pm. Departures must be made before 10am. Pitches are available from 3.30pm (reception opening time) and must be vacated by midday.

An envelope with your name on it awaits you at the reception door, containing your gate badge and a map of the campsite (with the location of your mobile home indicated). The mobile home is opened on arrival, and you’ll need to come by the next morning to collect the key and pay the deposit.

We accept pets for a daily fee of €5 per animal.

• First and second category dogs are prohibited.

• Pets must be kept on a leash, and up-to-date vaccination records may be requested at any time.

• Pets may not be left alone in the accommodation during your stay.

• Limit per accommodation or pitch: 2 animals maximum, with a maximum weight of 25 kg per animal.

Large slides:

• April 5 to May 4, May 8-10, May 28 to June 1, June 7-9: 3pm – 7pm
• July 5 to August 30: 2:30 pm – 7:30 pm

Lower slides:

• April 5 to August 30, 10 am – 7 pm (closes at 7:30 pm July/August)

Heated indoor pool: daily, 10am – 7pm

No, for safety reasons, this slide may only be used by one person at a time. Even if accompanied by parents, children under the required height will not be allowed access.

In swimming pools, swim trunks and wristbands must be worn. For the sake ofhygiene and safety, long garments, shorts, boxer shorts, overalls, skirts, Bermuda shorts, full-coverage swimsuits and anti-UV T-shirts (except for children under 8) are prohibited. Babies and young children must wear diapers specially designed for swimming, to comply with hygiene standards.

No, forinsurance reasons, the water park is reserved for people staying at the campsite, whether on a pitch or in a mobile home.

Yes, babies are included in the accommodation capacity. The maximum number of people indicated for each rental must not be exceeded, for safety and insurance reasons.

No, not all accommodations include a television. Only Presta+ and Exotic mobile homes are equipped with a television. For other types, it is possible to rent a television for €35 per week.

If a TV is not included in your rental, you can bring your own. Depending on the type of TV and the connection cables used, we cannot guarantee that it will work properly.

Only one parking space is provided per accommodation. No additional vehicles are allowed on the pitch. Only rentals for 9 people or more have a second parking space per accommodation.

Daily visitors are allowed at a cost of €3 per day and must report to reception.
For insurance reasons, they do not have access to the aquatic areas.

Guests not staying at the campsite can eat on site, and their children can enjoy the children’s playground. However, forinsurance reasons, visitors not staying at the campsite do not have access to theaquatic area.

Following several serious accidents involving the illegal recharging of electric vehicles at campsite sockets, we would like to remind you that our accommodation is not suitable for recharging electric or hybrid vehicles.

This practice can :

• Damage your vehicle,

• Cause serious accidents in the mobile home (explosion, fire, short-circuit),

• Cause major damage to the campsite’s electrical system.

Our insurance policies do not cover any damage related to vehicle recharging. All claims will be borne exclusively by the vehicle owner. For your safety, it is strictly forbidden to recharge the battery of an electric or hybrid vehicle by plugging it into an accommodation socket. In the event of an offence, a charge of €100 will be made to your credit card.

It is possible to install a cot in the master bedroom of certain mobile homes, such as the Presta+ 30 m² 4/6 persons, 2 bedrooms. For more information or to book, please contact reception.

Within the capacity of your accommodation, this is possible. Any additional person must be declared at reception in order to pay the tourist tax and the contribution to household waste.

The rule concerning reservations for minors is as follows: any minor presenting his or her identity card at the reception desk during check-in will be refused entry if not accompanied by his or her parents for the entire stay. Even with parental authorization, this is not sufficient according to campsite regulations, and the minor will be refused entry.

Yes, there is a charge for Wi-Fi: €11 per week for one device, or €30 per week for all devices in the mobile home.

Yes, a deposit is required: €300 by bank transfer for a mobile home and €100 for a pitch.